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FAQ

Frequently Asked Questions

FAQ

What should I bring?

• Spectacles
• Contact lenses, boxes or packaging
• Details of solutions or drops used
• Optical prescription if available
• Medicare card and EFTPOS card for Easyclaim
• Health fund card
• Measurements of any specific viewing distances (e.g. computer)

How much does the health fund pay?

Should you require glasses or contact lenses your health fund may contribute towards the cost. Most health funds do not cover consultations or scans.

Rebates vary between the health funds so it is best to contact your fund directly for further information regarding specific amounts of cover. We use HICAPS to process your rebate on-the-spot so that you do not have to submit the claim yourself.

Do you Bulk Bill?

No. We are a private billing practice. Our fees reflect the quality of our service and technology.

Payment is required at the time of consultation and can be made by cash, credit card or EFTPOS.

How long does the eye exam take?

We recommend you allow one hour for your comprehensive eye exam.

Will I need to have my pupils dilated?

It may be necessary to dilate your pupils in order to see inside your eyes. If this is required, you will be informed prior to the drops being administered and have the opportunity to ask any questions.

Dilating eye drops may cause temporary softness of vision, increased sensitivity to light and inability to drive for several hours afterwards.

Rescheduling

If you need to reschedule, please call 02 6273 7458 or email info@capitaleye.com.au

Do you make glasses?

Yes. See better with precision optical lenses that are tailor made for you with an award winning device that captures your frame and facial measurements.

What frames do you carry?

Express your personality and sense of style from our curated selection of eyewear crafted from the finest materials. Our leading brands include Oliver Peoples, Starck, Tom Ford, Lightec, Woow, Silhouette, Porsche Design, Paul & Joe, Prodesign Denmark.

May I use my own frame?

Yes. Provided it is in a satisfactory condition, we welcome you to supply your own frame. A nominal fitting fee will be applied by the lab for this service in addition to the cost of new lenses.

Online Booking

We've made it easier for you to make bookings. You can also see us now and pay later.